Karinda is committed to providing you with the best possible customer service experience. Karinda is bound by the Privacy Act 1988 which sets out a number of principles concerning the privacy of individuals.
Collection of your personal information
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, email address and phone number.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
With your permission, we may send you emails about our store, new products and other updates.
Cookies are used on the site to collect information on how you use the site. This data is anonymous and used for analytical purposes and to improve targeted advertising. The information cannot be used to identify an individual. Please note; if you do not accept cookies, you may experience a loss of site functionality.
Sharing of your personal information
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. Karinda takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
We may disclose your personal information if we are required by law to do so or if you violate our Terms & Conditions.
Use of your personal information
For each visitor to reach the site we expressively collect the following non-personally identifiable information including but not limited to browser type, version and language, operating system, pages viewed while browsing the site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are at this site.
From time to time we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only data collected from the time of the policy change forward will adhere to our updated practices.
Accessing Your Personal Information
You have a right to access your personal information subject to exceptions allowed by law. If you would like to do so please let us know. You may be required to put your request in writing for security reasons. Karinda reserves the right to charge a fee for searching for and providing access to your information on a per request basis.